value of "assist"

[Richard I Anderson]

Do any of you know of any tests of the usability and/or usefulness of AT&T's
"assist"?  This software is certainly well-meaning and it seems as if it
may be considerably helpful to UNIX users, but has this helpfulness been
demonstrated?

R. I. Anderson
Human Factors Consultant
Pacific Bell
2600 Camino Ramon, Room 2E850                     (415)823-3715
San Ramon, CA 94583                              ria at PacBell.COM