Hot Line

[root at MCIRPS2.MED.NYU.EDU]

Hotline accounting software and screening procedures: They could use
a little management consulting. fax and e-mail hooks are important.
Having your own consultant assigned to you , and being able to call him
back if you need to make a momentary disconnect is also needed.

I get around this bug by asking the call coordinator to put me through
to the person immediately by asking not for call id, but for the person.

They will want the call id, and I give it, but i indicate that we were in
the middle of somthing, and if the operator is experienced, she/he will
put you through right away, even interrupt the support person to do so.

dan.
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| karron at nyu.edu                          Dan Karron                          |
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