Needed Datbase
cpoint!wernick at crackers.clearpoint.com
cpoint!wernick at crackers.clearpoint.com
Sat Apr 27 10:00:00 AEST 1991
I am looking for a database that can be used for a customer support
enviornment that has some, if not all of the following features:
-On line Call Processing
-Customer History
-Easy Access
-Easy Modification
-Hot customer issues
-Q/A analysis
-Report Generator
-The Generation of RMA numbers (Return Merchandise Authorization)
-General Information
-Product History
The platforms needed are: DOS, Ultrix, VMS, SUN OS
Any information leading to this database would be greatly appreciated
Thanks in Advance
Richard Wernick
Clearpoint Research Corporation
wernick at venus.clearpoint.com
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