Sun maintenance yes/no??

[Hermann Riecke]

I have a one-year old SS-1 (color monitor) and wonder whether it is really 
worth to have a hardware maintenance contract with SUN. Three questions:
what are typical hardware problems?
how much does such a typical problem cost to be fixed by SUN?
how long does it usually take for SUN to fix such a problem if one does
not have a maintenance contract?

If anybody has experience regarding these questions, I would very much
appreciate if they could tell me about it. After all, the maintenance costs
amount to a 386/33MHz after only three years. 


Hermann Riecke
Appl. Math. 
Northwestern U.
HERMANN at CHILLY.ESAM.NWU.EDU