3005 update disaster

[Ron Cohen]

I have been going through the trauma of trying to upgrade my 320 from
3001 to 3005.  It has taken a week so far and the machine is still out
of commission.  I made a couple of mistakes, but the worst part was that the
instructions are incorrect.  In particular, do not delete /usr/lpd
and tcpip/samples directories before the update.  The instructions say that
these files can be backed up and deleted to save disk space in /usr before
the update.  It's not so.  If the /usr/lpp/tcpip/samples directory is missing
the bosnet objects won't update, and 3001 /usr/lpd is incompatible with 3005.
I asked one of the IBM software gurus why the instructions were wrong
and he said "we told them they were wrong, but they don't listen to us."
That's not a very good way to keep customers happy.  
  Ron Cohen
  Geophysical Laboratory