Interesting ISC Support Policy

Stephen Birch birch at felix.UUCP
Fri Jun 29 02:22:43 AEST 1990


In article <106 at thor> scjones at thor (Larry Jones) writes about Interactive:

>It seems to me that the only reasonable policy is to provide
>installation support for each and every purchase.  Am I the only
>one that feels this way?

I completely agree. It turns out that Interactive does sell a support
contract, but the prices are far too high for the average consumer to
(I believe they want about $650 per year). For this reason alone
I wish I had bought ESIX, they provide unlimited technical support.



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