GATEWAY Warranty (:-(
Uri Blumenthal
uri at arnor.UUCP
Sat Mar 10 02:12:13 AEST 1990
Hello everybody!
Just wanted to share with you my bad experience with
the GATEWAY warranty. The main problem - instead of
12 months they basically cover about 11. Not a big
deal, you say - but when my serial/parallel card
went off one week before the full year, and they
politely explained that the only thing they can do
for me is to sell a new card - I felt rather upset.
The same thing with an upgrade of video (well, that
happened a month ago). I asked them if they could
upgrade my monitor (Samsung MultiSync, 800x600) to
something 1024x768. They said: "The only thing we can
do is to sell NEC 3D monitor for $650 to you." Of
course I could do whatever I wish with my old one.
So if you need a cheap and rather reliable machine -
probably you could go with GATEWAY. Their Tech Support
is not bad. But if you're looking for the good warranty,
you may think twice.
Regards,
Uri Blumenthal uri at ibm.com, bywater!arnor!uri
======================================================
<Disclaimer>
More information about the Comp.unix.i386
mailing list