Submission for comp-unix-microport

[UNIX-UNIX Cp]

Path: tolerant!voder!apple!rutgers!ucsd!ames!mailrus!tut.cis.ohio-state.edu!cs.utexas.edu!ut-emx!mybest!moray!splut!jay
From: jay at splut.UUCP (Jay "you ignorant splut!" Maynard)
Newsgroups: comp.unix.microport
Subject: Re: Keyboard lockup bug in 2.4 and 3.0e
Message-ID: <790 at splut.UUCP>
Date: 23 Dec 88 12:33:11 GMT
References: <1702 at maccs.McMaster.CA> <281 at uport.UUCP>
Reply-To: jay at splut.UUCP (Jay "you ignorant splut!" Maynard)
Distribution: na
Organization: Confederate Microsystems, League City, TX
Lines: 30
Posted: Fri Dec 23 06:33:11 1988

In article <281 at uport.UUCP> plocher at uport.UUCP (John Plocher) writes:
>	Engineering is working on it now.  It is a "High Priority" bug.
>	The problem is VERY keyboard/motherboard specific; it only shows
>	up here on one keyboard <mine :-( > and then only once a week or so.

Amazing how high priority problems seem to affect someone's machine at
Microport, while low priority problems don't. :-) :-)


>	I will post a note here when the fix is avaliable.
>>2) What use is a support contract.
>	When the fix is avaliable, you can get it (no charge) just by calling
>	and asking for it.  If you don't have a hotline support agreement,
>	you get to wait till the next release.

Great. Does this mean that when I finally get my copy of 2.4 (which I
STILL haven't gotten yet, despite my paid update contract that's just
now a year old) that, if I have the keyboard-lock bug, that I'll have to
revert to buggy old 2.3 until 2.5 is available?? Yeesh.

What ever happened to the concept that a software vendor was selling
basically working stuff, and users that experienced documented problems
could get them fixed in accordance with the above premise? Why should I
have to pay $150/year to get a working system?

-- 
Jay Maynard, EMT-P, K5ZC, PP-ASEL   | Never ascribe to malice that which can
uucp:       uunet!nuchat!    (eieio)| adequately be explained by stupidity.
   hoptoad!academ!uhnix1!splut!jay  +----------------------------------------
{killer,bellcore}!tness1!           | Free Texas from its chains: SECEDE!!