Unix databases for service report storage and acquisition (Wanted)

[Patrick King]

Followup-To:


>>  In article <4914 at nsc.nsc.com> andrew at nsc.nsc.com (Andrew Lue) writes:
>> >Can anyone recommend a DBMS that can be used in a service center

The  company  I  work  for (SPHINX LTD) is one of  the  largest  software
distributors   in  Europe  and  one  of   the  services  we  provide   is
"HOT-LINE-SUPPORT" to end-users of the software we sell.

In  order to cope with the ENORMOUS amount of support call logs generated
by  many  thousands  of customers, we have developed a  UNIX/XENIX  based
database  for the logging, action chasing and storage of  service/support
logs.

The  support  department wrote and also use this system which is  written
using  Informix-SQL.  If this looks like a system you might be interested
in  acquiring,  the person to contact at the address at the end  of  this
item is:

                Brian Mulligan
                (Technical Support & Services Manager)
-- 
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