Backup motivation (Was: Need HELP recovering files from tar damage)

[Lars Tunkrans]

In a pervious article Dick Gill wrote:

>When we have clients who REALLY need the data on a backup tape
>(disc crash, major upgrade, etc.), the first thing we instruct
>them to do is to turn the arrow to SAFE on the backup casettes.
>It takes no time, and offers protection against the unfortunate
>slip of the finger which can wipe out your safety net in a
>second.

Yes this is what we ( in suppliers support teams ) always tell people
, but still I always get that horrid phonecall with the poor client in
the other end clutching for the last straw, asking " Isn't there any way
I can recover this or that data ? " Most of the time I have to disappoint
him/her. 

How do you guys make people do their bakups ?

"Against stupidity even the gods fight in vain " -- unknown.


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