Warning to ESIX buyers.

[James Deibele]

In article <1990Nov17.230456.17516 at pegasus.com> richard at pegasus.com (Richard Foulk) writes:
>In article <2267 at jwt.UUCP> john at jwt.UUCP (John Temples) writes:
>>In article <473 at datran2.uunet> smb at datran2.uunet (Steven M. Boker) writes:
>>>An ESIX 2 user base system can be purchased either with or without
>>>the four diskettes that comprise the CSDS.  THERE IS NO OPTION THAT
>>>CAN BE PURCHASED.
>>>This is really deceptive practices.
>>I don't think so.  I've never seen anything in any ESIX literature or
>>anything from anyone who sells ESIX that stated or implied there was
>>an upgrade path from a non-development system to a development
>What's wrong with assuming that vendors will act reasonably, and
>complaining when they don't?

Nothing.  But you're accusing ESIX of acting in a deceptive manner, which 
several people have pointed out is dead wrong.  Yes, it'd be nice to see
ESIX offer upgrades, from the basic 2-user system to any of the other 
packages.  If enough people urge them to do it, they may very well do so ---
in the relatively short time they've been around, they've shown that they
do listen to their customers.  They're now talking of offering an upgrade
path to R4.0, which is what we'd all like to see.  But if they don't, they 
have consistently said that they weren't going to offer such an upgrade.

Deceptive == lying.  Maybe somebody didn't think to ask if they could
upgrade, assuming that they could, and were angry when they found out they 
couldn't.  Well, ESIX in their product literature and over the phone will 
tell you that you can't.  They've not lied about anything.  I'd like to see
upgrades, and on-line manuals, and X11R4.  But ESIX delivers what they 
promise: a solid product at a good price.

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