OS costs

[Steve Ward]

In article <EAQ5R_3 at xds13.ferranti.com> peter at ficc.ferranti.com (Peter da Silva) writes:
>In article <1990Sep02.233606.12859 at virtech.uucp> cpcahil at virtech.UUCP (Conor P. Cahill) writes:
>> The only thing wrong with this is the capital cost of delivering a copy
>> of the OS is very small.
>
>You forgot support.

But now Interactive is charging extra for support.

I think people would be less upset about the cost of the various unix
products if they could be assured of adequate support, upgrade policy,
and the like.  People are used to getting upgrades for little more than
distribution costs (esp. in acedemia) and now companies are starting to
"unbundle" this and proper product support, without lowering the cost of
the package.

People don't like having to pay for something they used to getfree.

Steve
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