'386 Unix Wars

[Wm E. Davidsen Jr]

In article <1991Jan3.174300.968 at sci34hub.sci.com> gary at sci34hub.sci.com (Gary Heston) writes:

| Folks, how about a vendor offering a training course (for a fee), the
| participants of which receive free or very low cost support. This
| training would be optional; anyone who doesn't want to pay for the
| training/support doesn't have to. This would eliminate a lot of
| the problems with people asking questions instead of reading TFM, 
| but allows the already-experienced person a low purchase price.

  I have suggested many times that instead of 30 days support SCO offer
4 hours support any time within the first year. That way the people who
can't read would blow it on low level support (I bet the people who
answer the phone the first time are cheaper than the backup team so SCO
should like that) and the expert users could hoard the time for serious
problems.

  If a vendor was being really fair they would charge for time if it
turned out they had a bug!
-- 
bill davidsen - davidsen at sixhub.uucp (uunet!crdgw1!sixhub!davidsen)
    sysop *IX BBS and Public Access UNIX
    moderator of comp.binaries.ibm.pc and 80386 mailing list
"Stupidity, like virtue, is its own reward" -me