SCSI adapters for UNIX
    Chip Rosenthal 
    chip at chinacat.unicom.com
       
    Sun May 19 05:53:38 AEST 1991
    
    
  
In article <32 at metran.UUCP> jay at metran.UUCP (Jay Ts) writes:
>I have an Adaptec 1542b in my own, but am unimpressed with
>Adaptec's technical support.
I switched to Bustek for exactly this reason.
	Phone:	Ring. Ring. Ring. `Hello?'
	Me:	May I speak with technical support?
	Phone:	I'm sorry, you need to contact your reseller.
	Me:	I *am* the reseller.
	Phone:	I'm sorry, you need to contact your distributor.
	etc.
The BT542B is virtually indistinguishable from the Adaptec 1542B.  I
benchmarked the two, and any differences were statistically insignificant.
I switched over to them about six months ago, without a whit of
problems.  The Bustek is a few bucks cheaper, but that's not the point.
I can't see paying a $20 premium for the privilege of not being able
to talk to technical support.
-- 
Chip Rosenthal     <chip at chinacat.Unicom.COM>  |  Don't play so
Unicom Systems Development      512-482-8260   |    loud, Mr. Collins.
    
    
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