Masscomp

[Chris Torek]

>Re: problems with companies charging to chat with SEs about problems
>versus them getting swamped with non-problems.

>The obvious solution for a company is to hire some lower-level people
>and charge a reasonable fee to be able to let them listen and screen
>problems. Even better, limit a site to a few designated people who can
>use the service, so problems get one more filtering.

How about simply dropping the charge if it's a true problem?
-- 
In-Real-Life: Chris Torek, Univ of MD Comp Sci Dept (+1 301 454 4251)
UUCP:	seismo!umcp-cs!chris
CSNet:	chris at umcp-cs		ARPA:	chris at maryland