postscript problem: LaserWriter vs. Imagen

[Mark Peek]

In article <900 at sequent.cs.qmc.ac.uk>, liam at cs.qmc.ac.uk (William Roberts) writes:
> In article <1635 at ncar.ucar.edu> era at ncar.UCAR.EDU (Ed Arnold) writes:
> >We're having some problems with getting postscript files originally
> >prepared on a Mac, to print on an Imagen (model 2308S, system version 4.0)
> >running ultrascript.
> 
> To have any chance with this stuff you will need to contact
> Imagen and ask them how they justify having an AppleTalk
> interface on their printer if it can't print Apple output: they
> may have a new installable dictionary to side-step the latest
> Apple trickery...

IMAGEN has never produced an AppleTalk interface in their printers. We
have supported Ethernet(TCP/IP, XNS), parallel, and serial but never
AppleTalk. As far as our parent company, QMS, they do support AppleTalk
but not on any IMAGEN based products.

If there are support problems, such as the LaserPrep file, you should
contact IMAGEN Applications Support at (408) 986-9400. I know that we
have solutions to this problem (I just don't have them handy at this time).

		Mark

----

Name:	Mark Peek
Mail:	Imagen Corp. 2650 San Tomas Expressway, P.O. Box 58101
        Santa Clara, CA 95052-8101
AT&T:	(408) 986-9400
UUCP:	...{decvax,ucbvax}!decwrl!imagen!mark
ARPA:	mark at ford-scf1.arpa