How many have problems with Arnet+modems
Wolf Kozel
wlk at raider.MFEE.TN.US
Fri Dec 22 05:30:51 AEST 1989
In article <193 at sir-alan.UUCP>, mikes at sir-alan.UUCP (Mike Squires) writes:
> I'm having problems with the Arnet Smartport driver and its broken handling
> of DTR. Arnet tells me that this is a rare problem, and that they are
> working on it - shipping date in three weeks, they said (as of a week or
> so ago).
>
> Am I the only one using an Arnet board with modems and having this problem?
> If you are in the same boat please send me e-mail; I'd like to see how many
> are in the boat with me. If you have any workarounds that would be nice,
> too.
>
> Michael L. Squires uucp: {cwjcc,}!ncoast!util20!sir-alan!mikes
I too, would like input on problems with our product and/or our company.
I've asked Michael to foward postings to him. I have some more questions:
1) Telebit Modems: Has anybody had any success with them and our
Smartport? Yesterday I got marketing involved in trying to get
some Telebits in-house. Our Support Department works really
hard but they were having no luck with getting infor from Telebit.
I have seen problem reports concerning Telebit modems not only
with us--Digiboard,Computone, and Anvil all have had postings.
2) Delivery dates missed: There seems to be a big problem with this.
I always told customers a software rev. would be out a month
or two later than what we had scheduled. Software is always
late. late (look at os/2).
3)How often does the phone ring before someone picks up? Is there any problem there?
4) Regular modems: If you're having trouble, call us or reply
via e-mail. (800) 366-8844. We have a driver in beta. I've
got it installed on three systems and I haven't seen any disconnect
problems. The driver release is 5.1.12 beta.
Wolf Kozel
Arnet
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