SCO Support Improving Dramatically

[Devon Tuck]

SCO's support QUALITY may have improved recently, however I have become
extremely frustrated by the SIGNIFGANTLY LONG CALL-BACK TIME in the last
couple of weeks.

Last week I began having serious problems with my kernel, and I was told
it would be 8, count them, EIGHT DAYS! until they could get back to me.
This is not acceptable in my book.

I was reassured three weeks ago, that they were training new people, and
the Call-back time would soon decrease, and all I can say is, I hope so...

Devon