Trailblazer Setup for HDB <--[NO! NO! NO!] for the UNIX PC
Robert J. Granvin
rjg at sialis.mn.org
Fri Apr 21 10:27:55 AEST 1989
>>>It is ALMOST ALWAYS the case that it says that you pay money to REPORT bugs,
>>
>>I'd suggest you start looking at other vendors. I've reported many
>>problems and bugs to several vendors and manufacturers for supported
>>and unsupported products alike. I've found a global willingness to
>>listen to the problems you have discovered [ ... ]
>
>Hmmm. Bob, I would suspect that you have not talked to the likes of
>Microsoft, Informix, Unify, and several other well known companies.
>Microsoft is the most notorious. A conversation that I had with Microsoft
>one time went something like this:
Interesting.
I've never had a problem with Microsoft, but then again, I've never
called them up about MSC. Of course, I'll admit that Informix is
driving me up the wall... "Maintenance contract? Oh, that's $495 and
it gets you the update to the current release. Price of the current
release new? Oh... $525, and that gets you a new manual, a new
distribution and the year maintenance" or some such rot...
Microsoft _does_ have an interesting concept of "technical service"
though. I'm curious as to what the criteria is?
In any case, I still haven't found anyone who won't listen to at least
a report. Whether you ask or expect anything to be done about it may
be another situation altogether, though...
--
________Robert J. Granvin________ INTERNET: rjg at sialis.mn.org
____National Computer Systems____ CONFUSED: rjg%sialis.mn.org at shamash.cdc.com
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