Microsoft Service (was Re: Trailblazer Setup for HDB <--[NO! NO! NO!] for the UNIX PC)

[Tim J Ihde]

In article <809 at jhereg.Jhereg.MN.ORG> mark at jhereg.MN.ORG (Mark H. Colburn) writes:
>In article <1377 at sialis.mn.org> rjg at sialis.mn.org (Robert J. Granvin) writes:

[an unspecified person said:]
>>>It is ALMOST ALWAYS the case that it says that you pay money to REPORT bugs,
.
.
>>I'd suggest you start looking at other vendors.  I've reported many
>>problems and bugs to several vendors and manufacturers for supported
>>and unsupported products alike.  I've found a global willingness to
>>listen to the problems you have discovered, and in many cases received
>>a fix or upgrade even though I don't have a current maintenance
>>contract.
.
.
>Hmmm.  Bob, I would suspect that you have not talked to the likes of
>Microsoft, Informix, Unify, and several other well known companies.
>Microsoft is the most notorious.  A conversation that I had with Microsoft
>one time went something like this:

[story of singularly unhelpful response from MicroSoft to a bug report]

Well, the only time I ever found a bug in the MS C compiler 5.0 I didn't even
bother to report it to Microsoft, I just reported it to comp.sys.ibm.pc.  I
promptly got email from a MS developer who said he would work on it, and
quite soon I was shipped the 5.1 upgrade which had this bug fixed.

The power of the net at work . . .

-- 
Tim J Ihde				INTERNET:   tim at attdso.att.com
(201) 898-6687				UUCP:	    att!attdso!tim
"Blimey - this redistribution of wealth is more complicated than I'd thought!"
		- Dennis Moore and various Presidents