Showcase - SGI please respond!

[Scott Le Grand]

In article <1166 at voodoo.UUCP>, zombie at voodoo.UUCP (Mike York) says:
>
>
>Time for me to throw in my two bits...  Our local sales rep here in Seattle,
>Todd Sherman, has proven to be extremely helpful on almost a daily basis.
>He gets quick answers to our questions, he gets followups to our complaints,
>and he gladly takes orders for new systems ;^).
>
>We've found the resources of the local SGI office to be a real asset,
>something that others may overlook.

You're lucky.  Ours was a real twerp.  They replaced him, but his
constant false promises earned SGI a bad reputation on this campus
across many departments that still lingers.  I even heard someone
just this weekend mutter about the guy who was in a completely
different part of the university.

On the other hand, our service rep is fantastic and put a lot of time
into damage control.  We would have probably lynched the sales guy
without him...

PS, perhaps your corporate status has something to do with how well
you are treated.

Scott