I suggest you try Ciprico directly:
Ciprico Inc.
2955 Xenium Lane
Plymouth, MN 55441
(612)559-2034
We have had excellent software support from these folks. They have
helped us out several times with software and hardware problems.
Dinah Anderson
Shell Oil Company, Information Center (713) 795-3287
..!{sun,psuvax,bcm,rice}!shell!dinah